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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus Pada Tiket Garuda di PT.Totogasono Sekawan Samarinda Tahun 2016)
The aim to determine the effect of product Quality of Service on customer satisfaction at PT. Totogasono Sekawan Samarinda. Companies in running their business must apply Quality of Services, where Quality of service is ...