Browsing Research and Community Services by Author "Masnina, Rusni"

Now showing items 1-3 of 3

    • Efektifitas Spiritual Leadership terhadap Mutu Pelayanan Kesehatan di RSIA Qurrota Ayyun Samarinda 

      Sureskiati, Enok; Masnina, Rusni; Satya, Andri Praja; Zulaikha, Fatma; Asiyah, Nur; Hadijah, Nur (Universitas Muhammadiyah Kalimantan Timur, 2018)
      Pelayanan Prima ( excellent Servise) merupakan upaya meningkatkan pelayanaan yang berkualitas,efisien dan efektif serta berfokus pada kebutuhan dan keinginan pelanggan baik internal maupun eksternal. Pelayanan yang holistik ...

    • NURSING CARE TO IMPROVE THE QUALITY OF NURSING SERVICES 

      Sureskiarti, Enok; Masnina, Rusni; Wijayanti, Tri; Zulaikha, Fatma; Praja, Andri; Husnia, Husnia (Global Health Science Group, 2021-04-25)
      A nursing care standard is a model that outlines the desired level of excellence for nursing services provided to the patient. The goal of this study was to see if there was a link between nurses' performance in providing ...

    • THE PERFORMANCE OF NURSES TO IMPROVE QUALITY RESPONSIBILITY NURSING SERVICES 

      Sureskiarti, Enok; Masnina, Rusni; Milkhatun, Milkhatun; Apriyani, Mentari (Global Health Science Group, 2019-11)
      Background: Responsiveness is a policy to assist and provide fast, responsive and precise service to customers, with clear information delivery. Each worker who provides any forms of service, prioritizes the aspect of ...